Harriet was sitting at the front of the class, looking through some papers, while she waited for the students. Once everyone arrived, she stood to address them. "Good morning, class. I'm Dean Jones. I'm sorry to have to tell you that Dr Wilson has had to leave the island, but we do wish him all the best. I'll be taking your class for the remainder of the semester, and I'll try and make the transition as smooth as possible.

I thought, for today, we might try something a little different. Conflict management and conflict resolution are of great value to everyone, but sometimes what seems to be an attempt to smooth over a conflict is no such thing.

So we're going to do a little exercise to look at when conflict resolution isn't. I want you to get into groups of three - choose one person to be the mediator, and the other two are to invent a conflict between them. The mediator is to attempt to inflame the conflict into something incredibly volatile, while giving the appearance of trying to smooth things over.

There are a number of people who excel at this, many of whom have popular TV shows in this country. Feel free to use them as your inspiration, but I do ask that you to refrain from excessive chair throwing."

[ooc: Yes, I'm thinking Jerry Springer, Maury Povich, baby mamas and my boyfriend's a 'cheating on me. Make your own groups, and you can work out who will be what either OOC or IG!

Please wait for OCD.

We have OCD.]